Frequently Asked Questions

We guarantee a personal 1-1 service from the first point of contact, throughout the arrangements and until after the service has taken place, ensuring a continuity of care.

No. Most funeral directors cover nationwide. However, local knowledge is useful. We are very well-known Funeral Directors in Bristol, and so have huge experience and knowledge of the local cemeteries and crematoriums, florists and Celebrants.

This varies on which of our services you require, however, a typical service is usually between £3,500 and £5,000.

We aim to provide the highest quality services regardless of the budget.

See our prices

According to research by SunLife, the cost of a basic funeral in 2022 was £3,953.

Some companies may charge extra for this service however we can arrange a viewing within office hours free of charge.

We cover all areas of Bristol and the South West.

We can travel nationwide if required to bring your loved one back to Bristol.

Yes, we are on standby 24 hours a day. Call us once a Doctor or medical professional has verified the death and we will attend.

Yes, our team will attend the hospital upon your signed instruction to bring your loved one into our care.

We have an excellent relationship with all local hospitals and so can make the necessary arrangements.

It is entirely up to you however, legally a death must be registered within 5 days.

We ask that viewings be done by appointment only to ensure you have full uninterrupted use of our facilities.

We take great care to prepare your loved one in either a personal outfit of your choice (provided by you) or a simple gown suitable for viewing.

Embalming is optional.

We offer support and guidance from our very first meeting until after the funeral has taken place.

We can support you as much, or as little, in the arrangements as you wish.

Usually, a choice of coffin, whether you would like to include Orders of Service, a Celebrant/Minister to lead the service, cars etc.

We can guide you through this.

We will discuss any wishes your loved one had, cover some of their basic personal information (D.O.B, address and Doctors details etc) and your contact details, all of which can be done at a time that suits you.

This may occur at the place of death, however, arrangements can be made on our premises or in the comfort of your own home at a time that suits you.

Typically, we would discuss any wishes you and your loved ones have and take the time to answer any questions.

We can guide you through this process.

The majority of funerals today are a 30-minute cremation service with a Celebrant to lead the service.

Some companies may charge extra for this service however we will dress your loved one free of charge.

Yes. For out-of-hours assistance please call our office number and hold the line.

(It diverts to a mobile phone and takes a few seconds to connect – it will be answered)

Arrangements can be made at your home at a time and date that suits you.

Yes, we can assist you with arrangements for both burials and cremations.

Arrangements can be made in our office at a time and date that suits you.

Yes, subject to 3rd party availability.